Frequently Asked Questions

Please read our FAQ before sending us a message.

What is your main business?
Tarring Jewelry principal business is the design and production of stainless steel jewelry, they are: stainless steel bracelet, stainless steel necklace, stainless steel bangle, stainless steel cufflinks, stainless steel watches and Titanium Series jewelry.
How to order products?

Tarring Jewelry is the direct producers, only accept bulk orders, no retail,so can not support online sales,
if you like our products, please contact us by e-mail to obtain a complete product price list and order form, fill out the order form in the back to us, the perfect order is complete, then you just need to wait for the goods delivered to your doorsteps.
Do you has minimum order restrictions?
Yes,To protect you can get cost-effective products,We insist on a win-win Minimum order=200 piece each model
If add the orders quantity, can i has discount?
Of course, because producing more quantity, the cost will decline, so you can get a better price
What's the different between Stainless and Titanium material?

Stainless steel includes 304L and 316L.We usually use 316L steel for products to reach the high quality stardand.
Titanium is a special material for jewelry,we use quality titanium for each piece.It is lighter than stainless steel, and usually used to spaceflight.
Both materials are very good for making jewelry,their big feature is never oxidation, keeping white color forever.
How Do I Adjust The Size of a Metal Link Bracelet?
You need some basic tools like a push pin about 0.8mm in diameter with a handle and a small hammer, a copper one preferably which is less likely to scratch the bracelet. The link pin needs to be pushed out from the tail end.
When you observe from the side, if you see the pin head with a split line across the center, that indicates the pin head. You should push from the opposite end, i.e. the tail end. Otherwise, the pin may get stuck half way out.
If you could do this, you should be fine with the rest of the procedures. After removing the excessive link(s), just put the ends of the bracelet together, line up the holes, then gently tap the link pin back in place with a hammer.
In any event, if you find it too challenging or if you are not handy enough to handle it, feel free to send it back to us for free resizing provided that you would pay for the shipping fee. Caution: You may want to blunt the tip of the push pin first so that you would not get hurt in case it slips.
I Purchased a Stainless Steel Bracelet Nearly a Year Ago and The Clasp Has Gotten Loose. How Can I Fix It?
Please try the following:
1. Lay the bracelet on top of a piece of rubber or soft wood
2. Open the clasp so that the inside of the flap faces up
3. Find a short and flat tip screw driver (about 3" long from top to tip which can be found in any hardware store) and a hammer
4. Place the tip of the screw driver in between the hook and the hinge of the flap
5. Apply some pressure to hold the flap down and firm in place
6. Hammer on top of the handle of the screw driver once
7. Try the clasp. If it is still too loose, repeat Step 4 to 6 and gradually increase the force with each hammering until you get the ideal snap.
While doing so, precaution should be taken to try not to use excessive force and overdo it. If you are not that handy or find it challenging, stop. Send it back to us instead. We would be glad to fix it for you for free.
What Do Germanium, FIR, Negative Irons & Magnet Do?

Germanium is believed to have blood-thinning effects and may be beneficial to people with high VLDL triglyceride levels, low protein or phosphorus, very high calcium, or poor circulation due to atherosclerosis.

FIR stands for far infrared, which possesses a property to emit thermal heat capable of penetrating to a certain depth into the human body and thus help improve circulation and alleviate inflammation as well as low body temperature.

Negative irons or anions are supposedly abundant in nature that the human body has adapted to over millions of years of evolution and thus an essential natural element for health. Unfortunately, due to worldwide deforestation and man made change to the environment as a result of civilization, negative irons are no longer in balance in a global scale and especially depleted in an urban environment. The ironic substance implanted in our bracelets gradually releases negative irons to at least partially restore this imbalance in a localized setting and promote the well being of the wearer.

Magnet has long been used as ornaments in Babylonian, Indian, Egyptian and Chinese history. It is believed to possess supernatural power to fence of evil and have a spiritual pacifying effect.
How long delivery date?
Because we all year round to maintain adequate accessories,so we can maintain efficient operation, the normal order of delivery dates strictly controlled within 20-30 days.
Do you warranty your product?
We provide one year quality guarantee for all our jewelry.Non-human damage, we offer returns, replacement services.
How to payment?
Payment Policy: 30% deposit in advance, 70% balance before shipment,
We support three payment model:
Western Union,
Bank transfer,
Paypal (only the order amount is less than US $ 1000, can support paypal, and also need to pay 5 % paypal fee). .
What is the size of the product?

Our standard bracelet length:
Male: 8.5 "
Female: .7.5 "
Kid's: 5 "
Do you can custom sizes ?
Yes, we support custom size, if the overall length is more than 9 ", need to pay the additional cost,
if not more than 9",
the cost is the same, regardless of whether or custom sizes shorter than our standard size .
Complaints and suggestions?
If you think our products quality defects or personnel services and any other service are not satisfied or if you have any suggestions,
welcome send email to us,your question will get a response within 24 hours,
The support E-mail:ceo@trjewelry.com.

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Address

3/F,B Zone,Boni Bldg,Jinan Road,Gongming St.

SHENZHEN 518106 CHINA

Tel:+86-755-2972 8911

We’re open Monday – Friday, 9 a.m. – 5:30 p.m. Beijing time
 
 

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